Official Communication Channels for Exness
To ensure the security of your Exness account, it’s crucial to use only the official communication channels provided by Exness.
- Email: Only from @exness.com addresses, e.g., [email protected].
- MetaTrader: Internal mailbox messages.
- Phone: Calls from the official number listed in the Personal Area Support section.
- Live Chat: On the website.
Exness doesn’t use ICQ, Yahoo Messenger, WeChat, Telegram, Facebook Messenger, Signal, Instagram, QQ, or TikTok for talking. If you get weird messages, tell Exness. Emails not from @exness.com are not real.
Contacting Exness Customer Support
If you need assistance with your Exness account or have any inquiries, there are several convenient ways to get in touch with customer support. Here are the primary methods available:
- Phone Numbers: Call +35725008105 for immediate assistance.
- Email: Send non-urgent inquiries to [email protected]. Expect a reply within 24 hours.
- Online Chat: Use the 24/7 online chat feature on the website for quick, real-time assistance.
Supported Languages for Exness Customer Support
Exness helps traders all around the world with easy and quick customer help. We can help in 15 different languages for people from many places. These are the supported languages:
- English
- French
- Spanish
- Chinese
- Thai
- Vietnamese
- Arabic
- Bengali
- Hindi
- Urdu
Exness Customer Support Availability
Help is there all the time in English, Chinese, Thai, Vietnamese, Arabic, Bengali, Hindi, and Urdu. If you need help in another language, try online chat or email when the staff is not on duty.
Exness Help Center
The Exness Help Center helps traders by giving lots of help and info to make their trading better. Here are the main things in the Help Center that can help you with different parts of trading:
- Articles: Our Help Center has many articles about trading. They cover important topics like trading plans, managing accounts, and using trading tools well. The articles give deep insights into tricky trading topics to help you improve your trading skills.
- FAQs: FAQs have quick answers to common questions. It helps with common issues traders have, so you can find answers fast. Whether it’s about deposits, withdrawals, accounts, or trading rules, you’ll find what you need here.
- Tutorials: Tutorials show how to use Exness’s trading tools step by step. They are great for people who learn best from seeing examples. You’ll learn how to set up your trading space and do trades to make the most of Exness.
Exness Regional Offices
Exness cares about giving custom support to its clients in different regions. So, Exness has offices in different parts of the world. Here’s a quick look at some of its regional offices:
- Cyprus – 1, Siafi Street, Porto Bello, Office 401, Limassol
- United Kingdom – 107 Cheapside, London
- Seychelles – 9A CT House, 2nd Floor, Providence, Mahe
- South Africa – Offices 307&308 Third Floor, North Wing, Granger Bay Court, V&A Waterfront, Cape Town
- Curaçao – Emancipatie Boulevard Dominico F. “Don” Martina 31
- British Virgin Islands – Trinity Chambers, P.O. Box 4301, Road Town, Tortola
- Kenya – Courtyard, 2nd Floor, General Mathenge Road, Westlands, Nairobi